FAQs
How Bobbi works
What exactly is Bobbi?
Bobbi is Australia’s independent healthcare comparison marketplace. We compare providers across men’s and women’s hormone health, weight management, dental, optical and a range of specialist categories on consult fees, wait times and availability, so you can choose with confidence. Bobbi is not a clinic, telehealth provider or pharmacy.
How does the comparison work?
Answer a few questions about your treatment, location and what matters most. Bobbi matches you with suitable providers and ranks them on the preferences you gave us — consult fee, location, telehealth or in-person, and how soon you want to be seen. No provider can pay to rank higher.
Is Bobbi free to use?
Yes. Bobbi is completely free for patients, with no hidden fees. You’re never obliged to book with anyone you’re matched with.
Do I have to sign up to compare?
No. You can compare providers without creating an account. You only share contact details if and when you choose to connect with a provider.
Pricing & costs
How much does treatment cost?
Costs vary by provider and treatment. Bobbi shows indicative consult fees and monthly costs side by side so you can compare before you commit. The provider confirms the final price.
Are the prices on Bobbi accurate?
We show the latest prices providers give us. Final pricing is confirmed by the provider during your consultation, as it depends on your individual treatment plan.
Will comparing on Bobbi save me money?
Often, yes. Because Bobbi puts real prices side by side, it’s easy to spot the best value — many patients find a provider that’s cheaper than their current one.
Privacy & your details
Will my details be shared?
Only with your consent. Your details are shared with a matched provider when you choose to connect — never sold or shared without your say-so.
Is my information secure?
Yes. Your information is handled securely and used only to match you with relevant providers. We treat sensitive health categories with discretion.
Can I compare discreetly?
Yes. You can browse and compare privately. Provider names stay hidden until you choose to connect, and nothing is shared until you decide.
Providers & treatments
Which treatments can I compare?
Men’s and women’s hormone health, weight management, dentistry, optometry, audiology, physiotherapy, dermatology, fertility, mental health and sexual health — with more categories on the way.
How are providers ranked?
On the preferences you give us — consult fee, location, telehealth or in-person, and how soon you want to be seen. No provider can pay to rank higher. Service experience scores are shown on each provider but never affect the order.
Are these real, registered providers?
Bobbi lists Australian providers who work with AHPRA-registered practitioners. Any care is provided by the clinic you choose, based on an individual clinical assessment.
Does Bobbi provide medical advice?
No. Bobbi is a comparison service, not a clinic or medical provider. Always speak with a qualified healthcare professional about your treatment.
Using an existing script
Can I compare if I already have a script?
Yes. Upload your prescription and compare options for your exact medication across providers and pharmacies.
What happens after I upload my script?
Bobbi shows what your medication costs across different providers, including delivery times and fees, so you can switch or save if it suits you.
Is uploading my script safe?
Yes. It’s private, secure and obligation-free — you’re only comparing, with no commitment to switch.
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